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How to use RemoteView for Remote Surveillance

RemoteView is a free software from Digi-Watcher.com. You can use it to connect to Watcher running at the other PC and check out what's going on there by watching remote real-time video and audio. (Watcher works as the server, while RemoteView works as the client). The software also has the ability to save the streamed video/audio into a file and to playback the file later on.

(Note: Another option to view video remotely is to put Watcher in broadcasting mode, and use Internet Explorer to view the camera remotely. Please don't confuse the broadcasting with the RemoteView tool.)

How to Connect

         Modem-to-Modem direct connection

         TCP/IP connection

Get Connected!

Save the streamed video into a video file

Disconnect

Play back a video file

Hidden Mode Options

How to connect

OK, let's get connected...

Clicking on "Connect" button, you will be prompted to enter the connection settings.

There are two mode of connection: Modem-to-modem direct connection and TCP/IP connection. Both party, ie. your office PC and your home PC should select the same connection method. (click here to see how to set up Watcher running on your home PC for connection).

Using Modem-to-Modem Direct Connection

Note, the modem here refers to dial-up modem (PSTN modem). If you use DSL, cable or other modems, you should be referring to TCP/IP connection.

You need to specify the phone number you want to dial (for example, your home phone number). The phone line must be plugged into your modem which is connected to Watcher software.

Because a lot of people don't understand how modem-to-modem direct connection work, please refer the background information that you will find very useful.

If you encounter problems with modem connection, click here.

Using TCP/IP connection

You should use this method if you are connected to internet via LAN, Cable modem, DSL modem, T1, etc.

You need to specify your Watcher PC's IP address (click here if you dont know how to get your Watcher PC's IP address.) or Host Name  (click here to learn how to obtain a permanent host name for dynamic IP address.), and the listening port. The default listening port is 5003, unless there are multiple installations of Watcher on the home PC.

If you are using RemoteView from your office, most probably you are behind a firewall. Ask your company's IT helpdesk to verify if you are not sure. 

If you are behind a firewall, you need to specify the SOCKS proxy setting. You can check this out from your Internet Browser's connection setting. Copy the address and port number for "Socks".  If you don't know how to do that, get some IT helpdesk guy to help you.  If your company does not even have SOCKS, don't worry, there is still some way out. Refer to our FAQ page for details.

If you are not behind a firewall (you are directly online), you can connect to Watcher software without specifying a SOCKS proxy.

Get Connected!

Enter your password which is set in the Watcher and click on "Apply and Connect" to connect to your Watcher PC's camera. The system will be busy establishing connection. Wait patiently and you can see real-time video in the next few seconds if all of your settings and password are correct. 

When you watch real-time video, you can click the zoom in, zoom out button according to your own preferences.

Save the streamed video into a video file

While the RemoteView is receiving real time streamed video from Watcher, you can save the video into a video file(*.dgw). This provides more flexibility for you to store important videos into your local hard-disk.

To stop the recording, simply click on "Stop saving video" button.

Disconnect

You can click on "Disconnect" button to stop receiving video from the Watcher program. Please be reminded to wait for a while before reconnect. This is because that the Watcher software takes some time to close the connection and stop sending video.

If you have problem with the RemoteView program, please refer to here for troubleshooting guide.

Play back a video file

In addition, you can also open up a *.dgw file (video clips) to play back by clicking on the small open file icon. While the file is being played back, you can also try click around to pause it, play it faster or slower, zoom in or zoom out.

Please refer to this page for more information on how to convert a dgw file to an avi file.

Hidden Mode Options

The Hidden Mode option enables you to use RemoteView without being noticed. When "Minimize to system tray" is chosen, RemoteView will minimize to system tray when you click on the Minimize button of the window. Otherwise, it will minimize to task bar.

The password protection prevents someone else trying to restore the window without your permission.


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support@digi-watcher.com

Last updated 16-May-2009.
 

Introduction
   -- Watcher QuickStart
   -- Remoteview Quickstart
 
Help on Watcher
   -- Capture Mode
   -- Log Mode
   -- Settings Manual
       - Part 1 - General
       - Part 2 - Video
       - Part 3 - Monitoring
       - Part 4 - Listening
       - Part 5 - Broadcast
   -- Multi-cam Solution 
   -- Scheduling
 
Help on Remoteview
 
DGW-AVI Converter
 
How to Register
 
Troubleshooting
 
FAQ